Lactosan's greatest endeavour is to win our customers' trust and loyalty with services and products of highest possible quality. For reaching this goal the following understanding of quality is the top priority:

Quality Means Safety

We assure that our products and services comply with the relevant administrative requirements and anticipated applications in terms of safety and quality.


Quality Requires Trust

We strive for fair, open and long-term cooperations with our internal and external customers, partners and suppliers. Our goal is the full compliance with the agreed customer requirements.


Quality Secures our Future

The activities of quality assurance directly influence the performance and success of our company. The achieved integrated quality concept of Lactosan perfectly implements all requirements for quality assurance and is at the same time seen as a competitive advantage towards competitors on the global market.


Quality Requires the Development of our Employees

Our company culture bases on the responsibility for all our employees and is target-oriented to the quality of work. By empowering and encouraging all employees to participate in decision-making processes, we contribute to the development of our employees’ skills and create a motivating environment. Regular management meetings with the employees foster the team spirit and improve thus the quality of products and services.


Quality Strives for Continuous Improvement

Only by continuously improving our products and processes a continuously high quality can be achieved. Each employee is encouraged to introduce and collectively guide this process of continuous improvement.


Quality by Prevention

Preventive measures are an integral part for reaching highest quality.


Quality is a Challenge

The quality assurance connected with the respective power has the ability of recognising quality problems, developing suggestions for solutions and monitoring corrective measures.

Quality Certificates

After implementing a respective quality management system the company was certified according to the norm EN ISO 9001:2008.

Due to various requirements the existing system was extended by a special standard in the year 2005. This so-called FAMI QS – European Code of Practice for Feed Additive and Premixture Operators – is a special quality standard (analogous to the Dutch standard GMP+) for animal feed additive producers and was published as a set of standards in 2004 by the lobby for European feed producers (FEFANA), which is based in Brussels.

The preparation of these standards is based on the specifications of the regulation 183/2005/EC “Requirements to feed hygiene” and contains a combination of the requirements of ISO 9001:2008 with the additional obligation for introducing an HACCP concept.

Pharma GMP/cGMP: In our pharma plant we are authorised to produce lactic acid bacteria and mixtures from lactic acid bacteria and bifidobacteria as active substances according to the Directive 2003/94/EC and the GMP Guideline for active substances (Art. 47 of Directive 2001/83/EC and Art. 51 of Directive 2001/82/EC).